FAQs
FAQs
Frequently Ask Question
Find answers to common questions about rentals, insurance, delivery, drivers, mileage, and our cancellation policy.
What do I need to book a vehicle?
To reserve a car, you must have a valid driver’s license and full coverage insurance that protects the rental vehicle.
Do you provide delivery and pick-up?
Yes, we offer delivery and pick-up from 5321 W 65th St Unit D and surrounding areas for an additional fee. Contact us for rates and availability.
Can more than one person drive the car?
Yes, additional drivers are allowed if they have full coverage insurance and are listed on the rental agreement.
Are there mileage limits?
Each vehicle comes with a set number of complimentary miles per day. Extra miles may incur additional charges.
What is the minimum age to rent?
Clients under 21 may rent if their insurance fully covers the chosen vehicle.
What is your cancellation policy?
Reservations canceled within 48 hours of booking are free. Cancellations within 24 hours of the rental date incur a $300 fee.
Is insurance required?
Yes, full coverage insurance (collision and comprehensive) is required for all rentals.
Where is your office located?
Our main office is at 5321 W 65th St Unit D, where you can pick up vehicles or arrange delivery.
Help Center
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Booking Assistance
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Insurance Support
Questions about insurance coverage or requirements? Our team is here to assist you.
Pickup & Delivery
Need help with pickup locations or delivery options? Reach out to resolve any issues.
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